Legal

Privacy Policy

Effective Date: January 1, 2023Last Updated: March 2026

The Ruins

100 Ruins Court, American Canyon, CA 94503

contact@ruinsevents.com

This Privacy Policy describes how The Ruins ("we," "our," or "us") collects, uses, and shares information when you visit our website at ruinsevents.com, sign up for communications, or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information you provide directly to us, including your name, email address, phone number, and zip code when you:

  • Sign up for our newsletter or mailing list
  • Enter the Open Gate Raffle
  • Submit a gathering or private event inquiry
  • Contact us through our website

We also collect usage data automatically through Google Analytics 4, including pages visited, device type, general geographic location, and referral source. This data is collected in aggregate and is not linked to personally identifiable information.

We do not sell tickets directly. All ticketing is handled by Tixr, and any personal information you provide during ticket purchase is governed by Tixr's privacy policy.

How We Use Your Information

We use the information we collect to:

  • Send event announcements, newsletters, and promotional communications (with your consent)
  • Determine eligibility for the Open Gate Raffle
  • Respond to gathering inquiries and coordinate private events
  • Improve our website and user experience through analytics
  • Comply with legal obligations

We will never sell your personal information to third parties.

Google Analytics

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC. GA4 uses cookies and similar tracking technologies to collect and analyze information about your use of our website.

The data collected includes pages visited, time spent on pages, general geographic location, device type, and traffic sources. This information is aggregated and anonymized — it is used solely to understand site performance and improve user experience.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout, or by adjusting your browser's cookie settings.

Cookies

Our website uses cookies — small text files stored on your device — to facilitate analytics and improve your browsing experience. These include:

  • Analytics cookies set by Google Analytics 4 to track aggregate usage patterns
  • Functional cookies to remember your preferences (such as dismissing our cookie notice)

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

CCPA — California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:

  • Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions
  • Right to Opt Out of Sale: We do not sell personal information. You may still submit an opt-out request and we will confirm we do not engage in such activity
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

To exercise any of these rights, please contact us at contact@ruinsevents.com. We will respond to verified requests within 45 days.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

  • Newsletter subscriber data is retained until you unsubscribe. You may unsubscribe at any time using the link in any email we send, or by emailing contact@ruinsevents.com
  • Raffle entry data is retained for one year following the relevant raffle draw date
  • Gathering inquiry data is retained for one year following initial submission
  • Analytics data retained by Google is subject to Google's data retention policies

Third-Party Services

We share personal information only to the extent necessary to operate our services. Third parties we work with include:

  • Google Analytics: Receives anonymized usage data to provide analytics services. Governed by Google's Privacy Policy
  • Tixr: Handles ticket sales for events. If you purchase tickets, your information is subject to Tixr's Privacy Policy
  • Vercel: Provides hosting infrastructure. Processes request data to serve our website. Governed by Vercel's Privacy Policy
  • Supabase: Provides our database infrastructure for storing subscriber and inquiry data, hosted in the United States

We do not share, sell, rent, or trade your personal information with any other third parties for their commercial purposes.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at contact@ruinsevents.com and we will promptly delete it.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: contact@ruinsevents.com
  • Mail: The Ruins, 100 Ruins Court, American Canyon, CA 94503

We will respond to all legitimate requests within 30 days.